Billing Notification
Digital Images Design, Inc. uses QuickBooks Invoicing and Statements. Invoices
and Statements are sent via email and/or hard copy on the 15th of each
month.
Collection Procedures
If your account becomes overdue after the due date on the invoice the following
will occur; you will receive a reminder via email that have not received
your payment and you will experience an interruptian in service (FTP and
other services) if payment is not received within 5 days of your past due
date. Your account will then be turned over to our collection department.
If you experience an interruption in service due to nonpayment, you may contact
our billing department.
If you fail to pay for
services rendered, when your account becomes
more that 60 days past due, we will remove
your data from our servers and your delinquency
will be reported to the credit bureau. If we
pursue any legal remedy and obtain judgement
against you, we will enforce that judgement.
If you pay and we receive notice of returned
payment for any reason to include insufficient
funds and/or fraud, we will charge you any
associated collection costs to include attorney
and collection fees.
If You Pay by Credit
Card
If you pay by credit card, your credit card will be charged at the time of
setup for new services. For the recurring amount due for existing services
on your account, your credit card will be charged on or about the first day
of every month. Please ensure that we have updated credit card information
at all times. If your credit card is declined, your service will be suspended.
Digital Images Design, Inc. will attempt to provide an email notice that
your credit card has been declined, however if your account is deactivated
for a balance due, you will be subject to a $25 reactivation fee.
If you initiate a chargeback
through your credit card company for any reason,
Digital Images Design, Inc. may at its own
discretion immediately suspend your service.
To reestablish your service, Digital Images
Design, Inc. may require you to provide a secure
form of payment, which, at Digital Images Design,
Inc.'s own discretion, may include a signed
and notarized statement that you authorize
Digital Images Design, Inc., Inc. to charge
your credit card for the appropriate amount.
This amount will include a $25 reactivation
fee.
If You Pay by Personal or Company Check
If you pay by personal or company check, you will be invoiced at the time
of setup for new services, however these services will not be provisioned
until we receive your payment. For the recurring amount due for existing
services on your account, you will be invoiced on or about the 15th day of
every month. Your payment is considered late after 15 days and your service
will be suspended. Please ensure that we have your most recent contact information
at all times. Digital Images Design, Inc. will attempt to provide an email
notice that your account is past due, however if your account is suspended
for a balance due, you will be subject to a $25 reactivation fee. Please
mail payments to:
Digital Images Design,
Inc.
5364 Ehrlich Rd., #107
Tampa, FL 33624
Disk Usage
If you require more disk space than the service plan you have chosen, additional
disk space may be purchased in 50MB increments at the rate of $25 per
month.
Billing Cycle
Invoices and Statements are sent via email and/or hard copy on the 15th of
each month. Payment is due on the 1st day of the following month. Hosting
charges are paid 1 month in advance.
Data Transfer
Digital Images Design, Inc. charges $1 per GB/month should you exceed your
allotted monthly data transfer. (For example, if you used additional
data transfer during the month of April, your May invoice will reflect
this charge.)
Canceling Your Account
All cancellations shall be in writing and delivered via postal mail, email,
or facsimile to the accounts receivable department of DI with telephonic
confirmation.
